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Installation


Before installing the extension, please make sure to Backup your web directory and store database

  • Unzip the extension package file into the root folder of your Magento 2 installation.
  • Connect to SSH console of your server:
    • Navigate to the root folder of your Magento 2 setup
    • Run command as per below sequence,

      php-f bin/magentomodule:enable Magedelight_Faqs

      php-f bin/magentosetup:upgrade

      php -f bin/magento setup:static-content:deploy

  • Flush store cache
  • log out from the backend and log in again

License Configuration


License activation is not required for extension purchased from Magento Marketplace.

After successful installation of Product Questions & FAQ extension, you are now required to configure the license key in the admin configuration section. You can set it from:

Step 1: Go to, Admin Control Panel > Stores Configuration > Magedelight > FAQs > License Configuration. 

You will find two text boxes asking for Serial Key and Activation Key, which you received on email upon the purchase of extension. See screenshot below:

  • Serial Key: Enter Serial Key
  • Activation Key: Enter Activation Key

Step 2: Expand “General Configuration” tab, you will find a list of domains for which license is purchased and configured, now select the domain you are going to use, you can select multiple domains by clicking “Ctrl + Select”.

Step 3: Now, select “Yes” from “Enable Module” to enable extension and again click on “Save Config” button on the top right.

Backend Configuration (Admin side)


  • Enable product QA: Enable/Disable product question answer.
  • Enable generic FAQ: Enable/Disable generic FAQs.
  • Enable product FAQ for Guest: Allow guest customer to ask product question. If disabled, customer must have to logged-in to ask question.
  • FAQ layout: 4 types of layout available for generic FAQ.
    • Category grid view – to display only categories in grid view
    • Category list view – to display only categories in list view
    • Category and questions grid view – to display categories and questions in grid view
    • Category and questions list view – to display categories and questions in list view
  • Display author information – Provide author name and email (i.e. who is giving answers of the questions asked by users). Display author information below answers.
  • Display social links – If set to yes, then it would display Facebook, Twitter, Addthis (email a friend), Google+, WhatsApp, Pinterest and many more.
  • FAQ Link Title: FAQ page link title. Link will be listed in footer link sections.
  • FAQ Page Title: Define page title, and all other options will let you manage Meta data for FAQ page, like Meta keyword, description and FAQ link URL.

Backend Functionality


This extension will provide an option to manage product questions and FAQs. Customer will get interface to interact with merchant and ask his queries for product on product details page itself and merchant can replies to client queries, and if found any potential question merchant can make it visible particular question. Merchant can also manage frequently asked question for website and categorize them in different category.


Frontend Functionality



Demo


Click here to visit product detail page.

Click here to visit frontend.

Click here to visit backend admin panel.

FAQs



Support


Click here to raise a support ticket using your MageDelight account.

Additional Services


Click here to get the customized solution for this extension.



Thank you for choosing MageDelight!



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