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Section

Installation

Info

Md base module
NameBase Module





Warning

Before installing the extension, please make sure to Backup your web directory and store database

  • Unzip the extension package file into the root folder of your Magento 2 installation.
  • Connect to SSH console of your server:
    • Navigate to the root folder of your Magento 2 setup
    • Run command as per below sequence,

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      php -f bin/magento setup:upgrade


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      php -f bin/magento module:enable Magedelight_Rma


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      php -f bin/magento setup:static-content:deploy


  • Flush store cache
  • log out from the backend and log in again

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Section

Backend Functionality


RMA Attributes

Resolutions

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Admin Control Panel > RMA > RMA Attributes> Resolutions


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  • Resolution Status List: You can see previously added resolution status in grid view as above image.
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  • Add New Resolutions: You can add new resolution status by clicking on this button.
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  • Action > Edit: You can edit an existing resolution status from here. You will be redirected to a new page with existing values, Modify values and click on “Save Resolution” on top. 

Conditions

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Admin Control Panel > RMA > RMA Attributes> Conditions


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  • Conditions List: You can see previously added conditions in grid view as above image.
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  • Add New Conditions: You can add a new condition by clicking on this button.
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  • Action > Edit: You can edit existing condition from here. You will be redirected to new page with existing values, Modify values and click on “Save Condition” on top.

Statuses

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  • Status List: You can see previously added statuses in grid view as above image.
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  • Add New Status: You can add new status by clicking on this button.
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  • Action > Edit: You can edit the existing status from here. You will be redirected to a new page with existing values, Modify values and click on “Save Status” on top.

Reasons

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Admin Control Panel > RMA > RMA Attributes> Reasons


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  • Reason List: You can see previously added reasons in grid view as above image.
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  • Add New Reason: You can add a new reason by clicking on this button.
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  • Action > Edit: You can edit existing reason from here. You will be redirected to new page with existing values, Modify values and click on “Save Reason” on top.

Custom Fields

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Admin Control Panel > RMA > RMA Attributes> Custom Fields


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  • Custom Field List: You can see previously added fields in grid view as above image.
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  • Add New Field: You can add new fields by clicking on this button.
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  • Action > Edit: You can edit existing fields from here. You will be redirected to new page with existing values, Modify values and click on “Save” on top.

RMA Management

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Admin Control Panel > RMA > RMA Management > RMA List


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  • Add New RMA: To request new return, click on “Add New RMA” button, it will redirect you to below page to choose order from all placed orders.


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Once you select the order from above list, it will redirect you to detailed order and the RMA request page as below,

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Provide mandatory details and “Save” the request.

  • Edit RMA: From RMA List, you can edit RMA. The same above page will be shown to you. You can track previous history from “RMA HISTORY” tab at the last on the page.

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Section

Frontend Functionality


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My Account > RMA > RMA List


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Buyers can manage RMA through above section

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  • New Request for Return: Buyer can click on this button to add new return request. By clicking on this button, you will be asked for select an order for which you want to request a return. Select order number from dropdown and click on “View Order” button. It will display order details on same page. You will get all products available in that order, you can select multiple product for return by selecting checkboxes. Provide comment/reason for return and click on “Submit Request” button to request for return.
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  • View:  You can see all requested returns from RMA List. Click on “View” button to check details of particular return request. You can add comments from here for request. The Comment will be visible to the merchant.


Section

Demo


Click here to visit frontend.

Click here to visit backend admin panel.

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